| esigned sales showrooms of the AMG Performance | | | | fascination of the AMG brand. High-performance |
| Centres are characterised by a consistently applied | | | | vehicles from the current AMG range will be on |
| and unique AMG brand identity. High-quality materials, | | | | display; whilst the Mercedes-Benz E63 AMG, the |
| exclusive furnishings and a palette of colours that is | | | | latest vehicle from AMG will have its local premiere. |
| representative of AMG create an exclusive | | | | Training for AMG Performance Centres in two waves |
| atmosphere for sales discussions. An oversized AMG | | | | Recently five AMG specialists from the five |
| engine badge serves to remind visitors of the | | | | centres, as well as a number of highest performing |
| company’s philosophy of One Man | | | | Mercedes-Benz sales candidates, attended the |
| — One Engine: the assembly of each | | | | specialised sales training at the Mercedes-Benz |
| powerful AMG engine by just one engineer. The | | | | Dynamic Driving facility at the Zwartkop Raceway. |
| individualisation options available through the wide | | | | Every element of what the customer would |
| selection of models are also reflected at the AMG | | | | experience on the dynamic driving course was |
| Performance Centres in the form of paintwork and | | | | covered. This was not only high-speed track driving, |
| colour samples. | | | | but included familiarisation with the vehicles, the |
| The targeted training of AMG Sales and Service | | | | various suspension settings, gearbox programmes, |
| experts all over the world through a uniform coaching | | | | ESP collision and avoidance exercises and braking |
| partner ensures first-class service delivery at every | | | | distance recognition. The participants also had the |
| touch-point throughout the customer relationship, | | | | opportunity to experience a demonstration of the |
| says Eckart Mayer, Divisional Manager, | | | | PRE-SAFE system and brake assist, says Graeme |
| Mercedes-Benz Cars. | | | | Ingram, Product Specialist, Mercedes-Benz Cars. |
| A hotline’ to the experts of AMG at | | | | Initially the participants were given an evaluation |
| the Mercedes-Benz South Africa office also | | | | form to rate the vehicles. After the two days of |
| guarantees that the high standards of service | | | | intensive driver training, a real understanding of the |
| expected by AMG customers can be met: Every | | | | vehicles was evident. The participants were |
| AMG Performance Centre can make direct contact | | | | astonished at the capabilities of the S65 |
| with an AMG expert, should they have any questions | | | | AMG’s performance and the way in which it |
| about the product or specific configuration | | | | displayed its 2,3 ton mass, adds Ingram. |
| possibilities, adds Mayer. | | | | The Zwartkop Raceway caters for on-track, |
| AMG Performance customer events with exclusive | | | | skid-pan and off-road driving and as the home of the |
| appeal | | | | Mercedes-Benz Dynamic Driving Academy, is ideally |
| A special brand experience will be provided by a | | | | suited for the many activities hosted by |
| series of AMG Performance customer events at the | | | | Mercedes-Benz Cars, concludes Ingram. |
| five Mercedes-Benz brand centres, including | | | | AMG in Southern Africa |
| Mercedes-Benz Century City in Cape Town, | | | | Every customer who purchases an AMG product is |
| Mercedes-Benz Umhlanga in Durban, Mercedes-Benz | | | | awarded a complimentary dynamic driving course to |
| Bryanston for Gauteng West, Mercedes-Benz | | | | ensure they get the full benefit of the technical |
| Bedfordview for Gauteng East and | | | | innovations and capabilities of their vehicles. |
| Mercedes-Benz Menlyn for Tshwane. | | | | Considering the fact that South Africa is one of |
| These exclusive events will allow a number of | | | | the largest AMG markets in the world we feel the |
| customers at each of the five AMG Performance | | | | Performance Centre concept is a perfect |
| Centres to experience the world of AMG in more | | | | representation of the AMG brand and an ideal fit for |
| detail. Expert presenters will talk to customers and | | | | our brand centres. |
| prospective customers about the history and the | | | | |